1. Please check our Order Status Page to know the status of your Order If you have completed the payment process and the order is not reflecting in the Order Status We will not charge for the transaction. In case the amount is charged, refund would happen in 3-10 business days for the Full Amount.
2. We are sorry for the inconvenience. For any support related to a failed transaction email us at firstname.lastname@example.org with email address, transaction date and theatre name You can also reach us at +971 9 223 88 99